Privacy policy
Last updated: Not yet published
PLACEHOLDER — legal copy required from the client. This page is not legal advice and is not the final policy. It states only what the software currently does, so nothing here can be mistaken for signed-off terms.
The live site’s privacy page is currently empty, so this scaffold describes exactly what the software collects today and marks every policy decision as pending.
What we collect
For an order: name, mobile number, optional email, delivery address and the location proof used for the service-area check (a GPS fix or a pincode). For registration: mobile number, optional name/email and a password hash.
For pack feedback: rating, review text, name and mobile number. IP addresses are stored only as a salted hash for abuse triage.
How location is used
A browser GPS fix or a typed pincode is sent to the server solely to decide whether delivery is possible. A serviceable GPS fix is snapshotted onto the order (latitude, longitude, accuracy, boundary version) so a delivery dispute is answerable. [Client legal copy required for location retention and consent wording.]
Payments and processors
Card data never reaches this application. Razorpay is the payment processor; the current deployment uses Razorpay test mode, so payment orders are created against the sandbox and no real money moves. OTP delivery uses a stub SMS/WhatsApp sender in development.
[Client legal copy required: full processor list, data-retention period, cross-border transfer position and grievance officer contact.]
Your choices
Guest orders do not create an account. There is no self-service data export or account deletion endpoint yet; those require a reviewed process and an audit trail. [Client legal copy required.]
What the client must supply
- Final legal wording reviewed by their counsel, in English (and Telugu if required).
- Registered entity name, address, GSTIN and grievance officer contact.
- Refund/return eligibility for perishable goods and the cashback terms.
- Data-retention period and the processor list (Razorpay, SMS/WhatsApp provider, hosting).