Shipping & delivery
Last updated: Not yet published
PLACEHOLDER — legal copy required from the client. This page is not legal advice and is not the final policy. It states only what the software currently does, so nothing here can be mistaken for signed-off terms.
Delivery is deliberately restricted: the server only accepts orders whose location proof falls inside the service area. The boundary and pincode list in this build are sample data.
Service area
A GPS point-in-polygon check is the primary proof. If GPS is denied or unavailable, a pincode from the allowlist is accepted. Outside both, checkout is hard-blocked — there is no “continue anyway” control.
The sample polygon is version 0.1.0-sample around Guwahati, Assam. [Client must supply the real polygon and the exact serviceable pincode list.]
Slots and charges
Own-fleet slots are same-day morning or evening inside the area. Courier is next business day in an insulated liner. Delivery is ₹30 fleet / ₹60 courier, free above ₹499. All three figures are sample values pending client confirmation.
Cash on delivery
COD is available on own-fleet orders only, enforced server-side. Courier orders must be prepaid. [Client legal copy required for COD limits and rider-handling rules.]
Tracking
Orders have a number and a status, but there is no live rider tracking map in this scaffold. [Client legal copy required for delivery-attempt and proof-of-delivery terms.]
What the client must supply
- Final legal wording reviewed by their counsel, in English (and Telugu if required).
- Registered entity name, address, GSTIN and grievance officer contact.
- Refund/return eligibility for perishable goods and the cashback terms.
- Data-retention period and the processor list (Razorpay, SMS/WhatsApp provider, hosting).